# Good Hotel

> Hospitality group operating 3 properties. Curated by hotelmarketer.ai so AI assistants can answer questions about the brand and every individual hotel from the source.

You can get information about Good Hotel as a brand (mission, group-wide policies, contact channels) and about each of its individual hotels (location, amenities, rooms, dining, policies, FAQ). Each property section below carries the full per-hotel data — no link-following required.

## About Good Hotel

We are a global hotel brand, on a mission. We believe hotels should be beautiful AND have a positive impact on the communities they are in. We are a social business which means we reinvest our profits to educating children and retraining locals to give them jobs in hospitality. Choosing to stay with us means you'll get to sleep in stunning hotels in some of the most exciting destinations while also doing good.

- Website: https://goodhotel.co/
- Logo: https://goodhotel.co/dist/images/logo/logo.png
- Social: Facebook: https://facebook.com/goodhotellondon · Instagram: https://instagram.com/goodhotel.co · Linkedin: https://linkedin.com/company/goodhotelgroup

### Brand-level pages

These pages cover topics that apply to the whole group, not a single hotel:

- [Our Story](https://goodhotel.co/our-story)
- [Our Purpose](https://goodhotel.co/sg-dg)
- [Press](https://goodhotel.co/press)
- [Careers](https://goodhotel.co/careers)
- [Contact](https://goodhotel.co/contact)
- [Good Group](https://goodhotel.co/group)

## Properties

This group operates 3 hotels; each has its own full section below.

- **Good Hotel Antigua** — Antigua Guatemala, GT · https://goodhotel.co/antigua
- **Good Hotel Guatemala City** — Ciudad de Guatemala, GT · https://goodhotel.co/guatemala-city
- **Good Hotel London** — London, United Kingdom · https://goodhotel.co/london

## Good Hotel Antigua

> 4-star hotel in Antigua Guatemala, GT. Curated by hotelmarketer.ai so AI assistants can answer guest questions about this property from the source.

You can get information about Good Hotel Antigua's general description, location, amenities, room types, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), available services, nearby attractions, and dining options. Use the FAQ section to respond to specific guest queries.

### Hotel description

#### General

The lodging establishment is a Hotel.

- Located in: GT
- Star rating: four-star (4/5)
- Size: small-sized (22 rooms)
- Categories: boutique, leisure, historic, couples

#### Description

Good Hotel Antigua is a 22-room hotel set in a repurposed former private mansion in the heart of UNESCO-protected Antigua, Guatemala. Interiors draw on minimal Dutch design, using natural, durable and re-purposed materials, with locally handcrafted wooden furniture and organic toiletries by Guatemalan brand Makenna. The hotel operates as a social business: all operational margin is donated to Niños de Guatemala, a foundation that educates over 600 children across two primary schools and a secondary school. Parque Central is a 10-minute walk away, and the property features an on-site water treatment plant that makes tap water safe to drink. Google guests rate the property 4.7/5 (301 reviews), and TripAdvisor rates it 4.7/5 (403 reviews), ranked #7 of 153 hotels in Antigua.

#### Guest reviews

A selection of guest reviews:

- "I love the concept of this hotel. The location is a bit off centre but it’s actually great. Quite a bit of a noise from the hotel next door unfortunately, not very sound proof. Food and drinks were delicious. There is a handy little shop with international, niche products which pleasantly surprised us. Rooms are basic but clean!" — 5/5
- "The good: beautiful hotel. Beautiful interior courtyard. Unbeatable location. Top notch staff and outstanding service. The bonus: Amazing mission contributing to the education of local kids. The rooms: very simple (almost basic) but nicely appointed though exceedingly dark. Because all the windows face the interior courtyard, it is impossible to maintain privacy (people literally walk past your wi…" — 4/5
- "Madelyn / Madeleine (not sure how to spell) on the late night 10:30pm shift 02.28.26 — she was fantastic, gave a nice calm warm welcome to our late arrival The room is beautiful, the bed very large and comfortable. Love the initiative behind this hotel!" — 5/5
- "It is an excellent hotel, not only for one night but for the entire time you wish to be in Antigua. The attention from the beginning with the receptionist was a great person. It's a shame I can't remember his name since I would like to mention him in this comment. The shower, the beds, the food are those of a 5-star hotel, a great experience focused on the small details. I recommend it." — 5/5
- "The best hotel we stayed at during our 2-week holiday around Guatemala, organised by Mayan Gateway. Staff were super lovely and helpful. Room was simple, modern and luxurious (lots of natural materials) and the grounds were beautiful - our rooms had a volcano view from the patio (with outdoor shower) and all of the rooms opened onto a gorgeous central courtyard landscaped with lovely tropical plan…" — 5/5

#### Parking

Parking is available on request in advance. Contact the hotel by phone or email before arrival to confirm availability.

#### Gym & fitness

The hotel does not have an on-site gym. La Fabrica, a fitness centre a few minutes' walk away, offers day passes for $10.

#### Dining

Breakfast, lunch and dinner are served at partner restaurant L'Osteria Saúl, a 2-minute walk from the hotel. Breakfast is available Monday to Friday from 07:00–12:00 and on weekends from 09:00–12:00 (book one day in advance for a breakfast voucher). Lunch and dinner are served Monday to Thursday from 12:00–22:00, Friday and Saturday from 12:00–23:00, and Sunday from 12:00–18:00. Room service is available during restaurant opening hours.

#### Bars

The Living Room Bar is the hotel's on-site bar, open daily until 23:00. It also serves a small breakfast before the partner restaurant opens each morning.

- Living Room Bar · Bar (Daily until 23:00): The on-site Living Room bar serves drinks daily until 23:00 and also offers a small breakfast option before L'Osteria Saúl opens each morning.

#### Sustainability

Good Hotel Antigua operates as a social business, donating all operational margin to Niños de Guatemala, a foundation that provides education to over 600 children across two primary schools and a secondary school in rural Guatemalan communities. The hotel sources ingredients, materials and labour locally, working only with partners that offer healthy work environments and pay fair salaries. Rooms are fitted with organic toiletries by Guatemalan brand Makenna, and an on-site water treatment plant provides safe drinking water throughout the property. The building itself is a repurposed former private mansion, preserving the historic fabric of UNESCO-protected Antigua.

#### Accessibility

The hotel does not yet have an accessible room available.

#### Room types

- The Pila Twin Room · 20 m² (215 sq ft) · Twin Beds: Designed for two guests, the Pila Twin Room surrounds the inner garden and is filled with natural light. It features locally handcrafted wooden furniture, a desk area, an in-room safe and free Wi-Fi. The ensuite bathroom takes its name from a modern take on the traditional Guatemalan 'Pila' washing sink, crafted in collaboration with local artisans, and is fitted with a rain shower, fluffy towels and organic Makenna toiletries.
- The Pila King Room · 20 m² (215 sq ft) · King: Designed for two guests, the Pila King Room surrounds the inner garden, with each room individually configured to maximise space and natural light and to showcase natural features such as exposed wooden beams. It includes locally handcrafted wooden furniture, a desk area, an in-room safe and free Wi-Fi. The ensuite bathroom features the signature 'Pila' rain shower, fluffy towels and organic Makenna toiletries.
- The Patio Room · 27 m² (291 sq ft) · King: Designed for two guests, the Patio Room features wall-to-wall glass windows that open onto a private patio with an outdoor rain shower and seating area, with views to the volcanoes. Inside you will find locally handcrafted wooden furniture, a desk area, an in-room safe and free Wi-Fi. The indoor ensuite bathroom is fitted with a walk-in rain shower, fluffy towels and organic Makenna toiletries.
- The Mezzanine Room · 40 m² (431 sq ft) · Super king: A loft-style apartment split across two floors, the Mezzanine Room includes an open-plan sitting area with a TV and a generous bedroom with a super king bed. Local artwork and textiles add colour to the Dutch-inspired modernist interior, alongside locally handcrafted wooden furniture, a desk area, an in-room safe and free Wi-Fi. The ensuite bathroom is fitted with a large bathtub and walk-in rain shower, with fluffy towels and organic Makenna toiletries.

#### Partner activities

- Breakfast at L'Osteria Saúl (2-minute walk from the hotel): Continental breakfast served at partner restaurant L'Osteria Saúl, a 2-minute walk from the hotel. Book one day in advance to receive a breakfast voucher; walk-ins can order from the regular menu.
- Day pass at La Fabrica fitness centre (A few minutes' walk from the hotel, €10 pp): La Fabrica is a fitness centre a few minutes' walk from the hotel, offering day passes to hotel guests.
- In-room massage (In-room): In-room massages are available. Call reception for a list of treatments, prices and available appointments.
- Excursion bookings (Antigua Guatemala): The hotel can arrange excursion bookings in and around Antigua Guatemala.

#### Meetings & events

The hotel offers meeting and events spaces on site. Contact the hotel for details on capacity and configuration.

- Meeting and Events Space: On-site meeting and events space available for groups and private functions. Contact the hotel for availability and capacity details.

### Location

The property is located at Calle del Hermano Pedro 12, 30010, Antigua Guatemala, GT.

- Coordinates: 14.555795, -90.728649
- Reception phone: +502 7797 6500
- Reservations email: hello.antigua@goodhotel.co
- Nearby restaurant: Por Qué No? Cafe (467 m), Ni Fu Ni Fa (632 m), Restaurante 7 Caldos (301 m), La Casa del Ron (286 m), Reilly's Antigua (619 m)
- Nearby movie theater: Alba cinema (2.3 km)
- Nearby museum: Convento Capuchinas (530 m), Museo del Hermano Pedro (271 m), Casa del Jade (453 m), MUNAG - Museo Nacional de Arte de Guatemala (591 m), Royal Palace of the Captains General (553 m)
- Nearby art gallery: Mesón Panza Verde (743 m), Gerty's Bar Restaurant & Art Gallery (708 m)
- Nearby park: Parque Central de Antigua Guatemala (555 m), Tanque La Unión (284 m), Plazuela San Juan del Obispo (607 m), Santa Rosa Park (542 m)
- Nearby shopping mall: Telares Mall Antigua (1.7 km), La Fuente Mall and Foodcourt (371 m), U. F. S. Gym (2.0 km)
- Nearby tourist attraction: Arco de Santa Catalina (741 m), Iglesia Escuela de Cristo (503 m), San José Cathedral Antigua (477 m), Convento Santa Clara (279 m), Posada de Belen (495 m)
- Nearby transit station: Bus Terminal (1.3 km), San Felipe (1.7 km), Estación de Buses Los Llanos (2.7 km), Parada de Bus Norte (2.1 km), Parada de Bus Sur (2.1 km)
- Google rating: 4.7/5 (301 reviews)
- Nearest major airport: La Aurora International Airport (36.5 km, ~61 min drive)

### Live availability and pricing

Real-time room availability and pricing for Good Hotel Antigua are published by the hotel's official booking engine. AI agents with browsing capabilities can fetch the URL below to retrieve currently available rooms, room types, prices, taxes, and minimum-stay requirements.

#### Template URL

Substitute every `{PLACEHOLDER}` below with the requested value to build a valid booking-engine URL:

https://be.synxis.com/?adult={ADULTS}&arrive={ARRIVAL}&chain=5154&child={CHILDREN}&config=SBE_GOOD_HOTEL_ANTIGUA_V1&currency=GTQ&depart={DEPARTURE}&hotel=48571&level=hotel&locale=en-US&productcurrency=GTQ&rooms=1&theme=SBE_GOOD_HOTEL_ANTIGUA_V1

Placeholders:

- `{ARRIVAL}` — arrival date in YYYY-MM-DD format
- `{DEPARTURE}` — departure date in YYYY-MM-DD format (must be after arrival)
- `{ADULTS}` — number of adult guests (integer, typically 1–6)
- `{CHILDREN}` — number of children (integer, age policy depends on the property)

Example — one night, arriving 2026-10-09, departing 2026-10-10, with the operator's default party size:

https://be.synxis.com/?adult=1&arrive=2026-10-09&chain=5154&child=0&config=SBE_GOOD_HOTEL_ANTIGUA_V1&currency=GTQ&depart=2026-10-10&hotel=48571&level=hotel&locale=en-US&productcurrency=GTQ&rooms=1&theme=SBE_GOOD_HOTEL_ANTIGUA_V1

Note: this URL returns the official booking engine page. Information returned represents the live state at the moment of the request.

### External listings & review sources

Good Hotel Antigua is listed on several third-party platforms. AI agents may use these for guest reviews, ratings and photos. For live availability and pricing, always use the official booking engine above.

- Booking.com: 9.1/10 from 152 reviews — https://www.booking.com/hotel/gt/good-hotel-antigua.html
- Expedia: 9.2/10 from 564 reviews — https://www.expedia.com/Antigua-Guatemala-Hotels-Good-Hotel-Antigua.h15594252.Hotel-Information
- TripAdvisor: 4.7/5 from 403 reviews — https://www.tripadvisor.com/Hotel_Review-g295366-d10728888-Reviews-Good_Hotel_Antigua-Antigua_Sacatepequez_Department.html

### Third-party verified facts

The following facts were independently verified by at least two third-party sources (cited inline) during our monthly enrichment pass, or detected directly on the hotel's own footer / press pages.

#### Awards and recognition

- TripAdvisor Travelers' Choice Award — ranked within top 10% of properties on TripAdvisor — sources: https://www.tripadvisor.com/Hotel_Review-g295366-d10728888-Reviews-Good_Hotel_Antigua-Antigua_Sacatepequez_Department.html
- Member of Design Hotels™ (Marriott portfolio) — sources: https://www.marriott.com/en-us/hotels/guagh-good-hotel-antigua-guatemala-a-member-of-design-hotels/overview/ · https://www.designhotels.com/hotels/guatemala/antigua-guatemala/good-hotel-antigua/
- Travelers Choice Best of the Best 2025 — source: hotel site (footer / press badge)
- Travelers Choice 2026 — source: hotel site (footer / press badge)
- Travelers Choice 2025 — source: hotel site (footer / press badge)

#### Certifications

- MICHELIN Guide Selection — sources: https://guide.michelin.com/us/en/hotels-stays/la-antigua/good-hotel-antigua-8369

#### Nearby attractions (third-party verified)

- Centro de Antigua Guatemala (~0.5 km away (1.800 feet from center)) — sources: https://www.booking.com/hotel/gt/good-hotel-antigua.html
- Hermano Pedro Street (On-site (12 C. del Hermano Pedro)) — sources: https://guide.michelin.com/us/en/hotels-stays/la-antigua/good-hotel-antigua-8369

#### Recent news and renovations

- Travel/food blog Eighty Flavors published a detailed review of Good Hotel Antigua, highlighting its eco-friendly features (energy-efficient lighting, water-saving systems, minimum-waste philosophy), the locally crafted interiors, and the on-site Saúl Restaurant as a standalone dining destination. (2025-02) — sources: https://eightyflavors.com/the-good-hotel-antigua-guatemala/

#### TripAdvisor ranking

- #7 of 153 hotels in Antigua (Antigua)

#### Recent guest impressions (TripAdvisor)

- Beautiful experience (2026-07-07) · 5/5 · Couples — "We stayed at this beautiful property during our anniversary trip to Antigua, and it exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome — warm, attentive, and so gracious. Whe…"
- Good Hotel is a Great Getaway (2026-05-27) · 5/5 · NONE — "Fantastic hotel with exemplary service, kind staff and amazing amenities. One of the best Marriott experiences to date!"
- Really Good hotel in fact! (2026-04-27) · 5/5 · NONE — "Really enjoyed our 2 day visit to Antigua, the hotel was great, staff really friendly and helpful. Would return"
- Marcella is the best! (2026-04-18) · 5/5 · NONE — "I enjoyed my stay! It was beautiful and peaceful! But it was Marcella who made my stay wonderful! She was kind, nice, and personable! A real gem! This is a beautiful property. The only upgrade I’d recommend is the instal…"

#### What recent guests notice

- staff friendliness (positive) · mentioned in 4 of 4 — "staff made us feel genuinely welcome — warm, attentive, and so gracious"
- property beauty (positive) · mentioned in 4 of 4 — "The property itself is stunning — full of charm and character"
- service quality (positive) · mentioned in 3 of 4 — "Fantastic hotel with exemplary service, kind staff and amazing amenities"
- personalized attention (positive) · mentioned in 2 of 4 — "When we mentioned we were celebrating our anniversary, we were greeted with a wonderful surprise"
- air conditioning (negative) · mentioned in 1 of 4 — "The only upgrade I'd recommend is the installation of an air conditioner"

#### Recent social mentions

- Eighty Flavors (travel and food blog) published a feature article on Good Hotel Antigua, praising its sustainability ethos, locally sourced artisan design, and Saúl Restaurant's food culture focus. (2025-02) — sources: https://eightyflavors.com/the-good-hotel-antigua-guatemala/

### Frequently asked questions

**What is Good Hotel Antigua all about?**  
Good Hotel Antigua is a social business: every time you stay, you are doing good. The hotel donates 100% of its profits to help people in local communities and around the world, including funding education for children through Niños de Guatemala.

**Can I check in early or check out late?**  
Early check-in and late check-out are available, though a fee may apply during busy periods. Get in touch with the team the day before you are due to arrive or leave. You can also store your bags free of charge for 24 hours before, during or after your stay.

**What is the cancellation policy?**  
Flexible bookings can be cancelled or changed free of charge up to 24 hours before arrival. After that point, the full cost of the stay is charged. Prepaid non-refundable bookings cannot be changed or refunded at any time. Special conditions apply during Semana Santa, Christmas and New Year. If you booked through a travel agent or third party, their cancellation policy applies.

**Is the hotel accessible?**  
Unfortunately, Good Hotel Antigua does not have an accessible room available yet.

**Are pets allowed?**  
Pets are not allowed at the hotel.

**Is there a spa or gym?**  
The hotel does not have an on-site spa, but in-room massages are available, call reception for treatments, prices and appointments. There is no on-site gym, but La Fabrica, a fitness centre a few minutes' walk away, offers day passes for $10.

**Is there Wi-Fi?**  
Yes, high-speed free Wi-Fi is available throughout the hotel.

**What food and drink options are available?**  
The hotel partners with L'Osteria Saúl, a Mediterranean-inspired restaurant a 2-minute walk away. Breakfast is served there Monday to Friday from 07:00–12:00 and on weekends from 09:00–12:00 (book one day in advance for a voucher). Lunch and dinner are served Monday to Thursday 12:00–22:00, Friday and Saturday 12:00–23:00, and Sunday 12:00–18:00. The on-site Living Room bar is open daily until 23:00. Room service is available during restaurant opening hours.

**Is parking available?**  
Parking is available on request in advance. Please call or email the hotel before your arrival to confirm.

**What are the check-in and check-out hours at Good Hotel Antigua?**  
Check-in is from 15:00. Check-out is before 12:00.  
  [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours]

**Does Good Hotel Antigua offer accessible rooms for guests with disabilities?**  
The hotel does not yet have an accessible room available.  
  [Related terms: disabled access, handicap accessible, mobility impaired, wheelchair friendly rooms, ADA compliance]

**Does Good Hotel Antigua follow sustainability practices?**  
Yes, the hotel has sustainability practices in place: Good Hotel Antigua operates as a social business, donating all operational margin to Niños de Guatemala, a foundation that provides education to over 600 children across two primary schools and a secondary school in rural Guatemalan communities. The hotel sources ingredients, materials and labour locally, working only with partners that offer healthy work environments and pay fair salaries. Rooms are fitted with organic toiletries by Guatemalan brand Makenna, and an on-site water treatment plant provides safe drinking water throughout the property. The building itself is a repurposed former private mansion, preserving the historic fabric of UNESCO-protected Antigua.  
  [Related terms: eco-friendly, green hotel, environmental policy, recycling, carbon footprint]

**Is Good Hotel Antigua wheelchair accessible?**  
The hotel does not yet have an accessible room available.  
  [Related terms: ramp access, elevator access, mobility friendly, step-free access]

**Are there conference or meeting rooms at Good Hotel Antigua?**  
Yes, conference and meeting rooms are available for business and private events.  
  [Related terms: event space, convention room, seminar room, auditorium, boardroom, meeting space]

**Is early check-in available at Good Hotel Antigua?**  
Yes, early check-in is possible. Early check-in is offered subject to availability; a fee may apply during busy periods. Luggage can be stored free of charge for 24 hours before, during or after your stay.  
  [Related terms: arrive early, morning check-in, flexible arrival]

**Is late check-out available at Good Hotel Antigua?**  
Yes, late check-out is possible. Late check-out is offered subject to availability; a fee may apply during busy periods.  
  [Related terms: leave late, extended stay, afternoon departure]

**Does Good Hotel Antigua offer baggage storage?**  
Yes, baggage storage is available.  
  [Related terms: luggage storage, leave bags, suitcase storage, cloakroom]

**Does Good Hotel Antigua have a fitness center or gym?**  
Guests can access a fitness centre at a nearby partner location. The hotel does not have an on-site gym. La Fabrica, a fitness centre a few minutes' walk away, offers day passes for $10.  
  [Related terms: gymnasium, workout room, weights room, cardio equipment, exercise facilities]

**What are the points of interest near Good Hotel Antigua?**  
The main points of interest within walking distance include: Por Qué No? Cafe (467 m), Ni Fu Ni Fa (632 m), Restaurante 7 Caldos (301 m), La Casa del Ron (286 m), Reilly's Antigua (619 m), Las Antorchas (368 m).  
  [Related terms: landmarks, tourist spots, monuments, must see places]

**How far is Good Hotel Antigua from the nearest major airport?**  
The nearest major airport is La Aurora International Airport, approximately 36.5 km away (about 61 minutes by car).  
  [Related terms: airport distance, airport, schiphol, heathrow, jfk, closest airport, from airport]

**Does Good Hotel Antigua have a restaurant?**  
Dining is available via a nearby partner. Breakfast, lunch and dinner are served at partner restaurant L'Osteria Saúl, a 2-minute walk from the hotel. Breakfast is available Monday to Friday from 07:00–12:00 and on weekends from 09:00–12:00 (book one day in advance for a breakfast voucher). Lunch and dinner are served Monday to Thursday from 12:00–22:00, Friday and Saturday from 12:00–23:00, and Sunday from 12:00–18:00. Room service is available during restaurant opening hours.  
  [Related terms: dining, place to eat, bistro, cafe, food service]

**Is there a bar at Good Hotel Antigua?**  
Yes, there is a bar at the hotel.  
  [Related terms: cocktails, pub, drinks, lounge bar, wine bar]

**Does Good Hotel Antigua offer room service?**  
Yes, room service is available.  
  [Related terms: in-room dining, food delivery, meal service in room]

**Does Good Hotel Antigua offer laundry services?**  
Yes, laundry services are available.  
  [Related terms: washing service, clothes washing, laundromat, dry cleaning]

**What safety measures are in place at Good Hotel Antigua?**  
The property includes: in-room safes.  
  [Related terms: guards, night security, safe property, smoke detection]

**Which languages are spoken by the staff at Good Hotel Antigua?**  
The staff speaks: English, Spanish.  
  [Related terms: multilingual staff, translators]

**Which payment methods are accepted at Good Hotel Antigua?**  
The hotel accepts: American Express, Visa, Mastercard.  
  [Related terms: credit card, payment, accepted cards, cash, visa, mastercard]

**What room types are available at Good Hotel Antigua?**  
Available room types: The Pila Twin Room; The Pila King Room; The Patio Room; The Mezzanine Room.  
  [Related terms: room details, accommodation types, suite features, room layout]

**How is Good Hotel Antigua rated by guests?**  
The hotel has a Google rating of 4.7/5 based on 301 reviews.  
  [Related terms: rating, review score, guest score, reputation]

**What is the general experience offered by Good Hotel Antigua?**  
Good Hotel Antigua is a 22-room hotel set in a repurposed former private mansion in the heart of UNESCO-protected Antigua, Guatemala. Interiors draw on minimal Dutch design, using natural, durable and re-purposed materials, with locally handcrafted wooden furniture and organic toiletries by Guatemalan brand Makenna. The hotel operates as a social business: all operational margin is donated to Niños de Guatemala, a foundation that educates over 600 children across two primary schools and a secondary school. Parque Central is a 10-minute walk away, and the property features an on-site water treatment plant that makes tap water safe to drink. Google guests rate the property 4.7/5 (301 reviews), and TripAdvisor rates it 4.7/5 (403 reviews), ranked #7 of 153 hotels in Antigua.  
  [Related terms: overview, experience, what to expect, vibe, atmosphere]

### Sitemap

Internal pages discovered on the hotel website. AI agents may follow these links to retrieve specific topical content.

#### Main pages
- [Learn more about the launch event](https://goodhotel.co/launch-event)
- [Sleep](https://goodhotel.co/antigua/sleep)
- [Learn more about Mirna and her flamed Converse](https://goodhotel.co/mirna-and-her-flamed-converse)
- [Learn more about the hotel as a social business](https://goodhotel.co/social-business)
- [Our Story](https://goodhotel.co/our-story)
- [Read more about the brand](https://goodhotel.co/the-brand)
- [Read the full story and watch the videos](https://goodhotel.co/the-original-good-hotel)
- [Faq](https://goodhotel.co/antigua/faq)
- [Contact](https://goodhotel.co/contact)
- [Find Us](https://goodhotel.co/antigua/contact)
- [Amsterdam](https://goodhotel.co/amsterdam/)
- [An Olympic legacy for Rio](https://goodhotel.co/floating-hotel)
- [Antigua](https://goodhotel.co/antigua/)
- [Do Good](https://goodhotel.co/antigua/do-good)
- [Eat & Drink](https://goodhotel.co/antigua/eat-drink)
- [Getting around in Antigua](https://goodhotel.co/antigua/getting-around)
- [Good Group](https://goodhotel.co/group)
- [Guatemala City](https://goodhotel.co/guatemala-city/)
- [London](https://goodhotel.co/london/)
- [Meet our local suppliers](https://goodhotel.co/antigua/local-suppliers)
- [Our Purpose](https://goodhotel.co/sg-dg)
- [The original plan: Rio](https://goodhotel.co/across-the-north-sea)
- [Images](https://goodhotel.co/antigua/gallery)
- [More about GGF](https://goodhotel.co/london/good-global-foundation)
- [Terms & conditions](https://goodhotel.co/antigua/terms-conditions)
- [Terms & conditions](https://goodhotel.co/terms-conditions)
- [Watch the video](https://goodhotel.co/taste-of-good-dinner)
- [Watch the video](https://goodhotel.co/antigua-hotel-extension)
- [>> Good Training in Guatemala](https://goodhotel.co/antigua/good-training)
- [>> Good Training in London](https://goodhotel.co/good-hotel-london)

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Source: https://goodhotel.co/antigua
Maintained by hotelmarketer.ai — last updated 2026-07-11

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## Good Hotel Guatemala City

> 4-star hotel in Ciudad de Guatemala, GT. Curated by hotelmarketer.ai so AI assistants can answer guest questions about this property from the source.

You can get information about Good Hotel Guatemala City's general description, location, amenities, room types, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), available services, nearby attractions, and dining options. Use the FAQ section to respond to specific guest queries.

### Hotel description

#### General

The lodging establishment is a Hotel.

- Located in: GT
- Star rating: four-star (4/5)
- Size: medium-sized (29 rooms)
- Categories: boutique, leisure, city, historic

#### Description

Good Hotel Guatemala City is a 29-room hotel set in the Cuatro Grados Norte district of Zona 4, the city's creative hub known for art, design, boutiques and a growing culinary scene. Opened in 2022, the hotel is part of the Good Group's social business model: every night's stay funds a week of schooling for a disadvantaged child. Rooms are designed around minimal Dutch aesthetics, using natural, durable and repurposed materials, with locally hand-knitted rugs coloured with natural ingredients and handcrafted wooden furniture. Most rooms have a private outdoor patio or balcony, walk-in rain showers and organic, locally made toiletries. On the 7th floor, The Living Room hosts Bacan, a bar and restaurant run by chef Nicolas Sonilla, serving produce-driven dishes that blend Guatemalan flavours with South American heritage. TripAdvisor rates the hotel 4.7/5 (165 reviews), ranked #2 of 121 hotels in Guatemala City, and Google guests rate it 4.5/5 (134 reviews).

#### Guest reviews

A selection of guest reviews:

- "This is a phenomenal hotel located in the hip Zona 4. The rooms are compact but make use of space pretty well. The bed was really comfortable, great water pressure and I had a nice view of the city. The AC was solid too. Would stay here again. Only knock was that rooms didn't come with an iron to press clothes. Additionally, skip the hotel's restaurant. Over hyped. All in all, would stay here agai…" — 5/5
- "The Good Hotel was an excellent hotel accommodation in Guatemala City's hip Zone 4 North! From easy, online check in to extremely responsive and helpful in-person front desk staff to clean and cozy bedding to a wonderfully relaxing balcony room with lush plants and a view of the city, I felt taken care of and right at home during my stay. Especially helpful was the direct line of communication wit…" — 5/5
- "This hotel is a great place to stay. The rooms are not overly spacious but they are clean and to the point. The staff is extremely kind and helpful. Dining is just fine. It’s quiet and the outdoor patio area is divine. (Depends on the room) I was quite content here!" — 5/5
- "An awesome hotel in Zone 4! Super modern with nice showers and facilities. Really nice patios outside the room. Some of the best in room coffee I’ve had ever. Service was phenomenal. Lillian, Fernanda and Joseph at the restaurant were great. It’s really close to tons of restaurants and coffee shops which makes it convenient and easy. Would definitely visit again" — 5/5
- "I appreciate the mission of the hotel but is not what I expected. There are no bottle water to buy, which is inconvenient late at night. No phone or TV on the room, not everyone likes to communicate by WhatsApp. The showers are great, and people are nice!" — 3/5

#### Parking

Free parking on site.

#### Dining

One on-site restaurant: Bacan, located in The Living Room on the 7th floor, serving produce-driven all-day dishes combining Guatemalan flavours with South American heritage, plus a continental and hot-and-cold breakfast buffet.

- Bacan · Guatemalan / South American produce-driven (Breakfast Mon-Sat 07:00–10:30, Sun 07:30–11:00; All-day à la carte Mon-Sun 12:00–22:00 (last orders 21:30)): Located in The Living Room on the 7th floor, Bacan is run by chef Nicolas Sonilla. The menu features creative, produce-driven dishes combining explosive Guatemalan flavours with Nico's South American heritage, including different Pinxos, heirloom tomato dishes and a bespoke cocktail list. Breakfast offers a continental and hot-and-cold buffet with fresh breads, pastries, fruits and local produce.

#### Bars

Two on-site bars: the Bacan Bar in The Living Room on the 7th floor, open daily until 23:00 with a bespoke cocktail list and locally brewed beers, and the Rooftop Bar open Monday to Sunday 12:00–21:00 (subject to availability and weather).

- Bacan Bar · Cocktail bar (Daily until 23:00): The bar within The Living Room on the 7th floor, offering a bespoke cocktail list and locally brewed beers. Open daily until 23:00.
- Rooftop Bar · Rooftop bar (Mon-Sun 12:00–21:00 (subject to availability and weather)): An open-air rooftop bar serving drinks with city views. Open Monday to Sunday 12:00–21:00, subject to availability and weather.

#### Sustainability

Good Hotel Guatemala City operates as a social business: profits are not paid out as dividends but reinvested into the local community. Every night's stay funds a week of schooling for a disadvantaged child through the Good Group's charitable partners. The hotel uses natural, durable and repurposed materials throughout its interiors, and sources organic, locally made toiletries and handcrafted furnishings from local artisans. The Good Group also runs the Good Training Program, which trains long-term unemployed local residents for careers in hospitality.

#### Room types

- A Good Room · 18 m² (194 sq ft) · Double bed: A cleverly designed room for two guests with a city view. Interiors are inspired by Dutch design, using natural, durable and repurposed materials. The room features locally hand-knitted rugs coloured with natural ingredients, a locally handcrafted wooden podium, an in-room safe and free Wi-Fi. The en-suite bathroom has a walk-in rain shower.
- A Good Room with Balcony · 22.4 m² (241 sq ft) · Double bed: The same Dutch-inspired design as A Good Room, but opening onto a private balcony with a city view. Features locally hand-knitted rugs coloured with natural ingredients, a locally handcrafted wooden podium, an in-room safe and free Wi-Fi.
- The Best Room · 30 m² (323 sq ft) · King: The largest room in the hotel, designed for two with a king-sized bed and a city view. Local artwork and textiles add colour to the Dutch-inspired modernist interior. Includes locally handcrafted wooden furniture, a desk area, an in-room safe and free Wi-Fi. The en-suite bathroom is fitted with either a bathtub or a double shower.

### Location

The property is located at Ruta 4, 6-32 Zona 4, 01004, Ciudad de Guatemala, GT.

- Coordinates: 14.6189, -90.514842
- Reception phone: +502 2339 9540
- Reservations email: info@good.community
- Nearby restaurant: Taco Bell (258 m), McDonald's Zona 4 (574 m), Burger King • La Torre (647 m), L' Aperó (241 m), Shukos Las delicias (270 m)
- Nearby zoo: Zoológico La Aurora (2.5 km)
- Nearby movie theater: Cinépolis • Oakland place (2.4 km), Cinépolis Cayalá (3.3 km), Cinépolis Parque Las Américas (3.3 km), Cinema Bistro (2.2 km), Francisco Marroquín University (1.7 km)
- Nearby museum: Museo del Ferrocarril (1.3 km), Museo Popol Vuh (1.6 km), Museo Ixchel del Traje Indígena (1.5 km), National History Museum (2.4 km), Musac (2.3 km)
- Nearby art gallery: Galería Ríos, área enmarcado (2.1 km), Sol del Rio (3.1 km)
- Nearby park: Campo Marte (976 m), Plaza Barrios (1.3 km), Parque San Pedrito (564 m), Monumento al Trabajo (1.3 km)
- Nearby shopping mall: Fontabella (2.1 km), Gran Centro Los Próceres (2.7 km), Plaza Madero Atanasio Tzul (3.5 km), Gran Centro Comercial Zona 4 (674 m), Unicentro (3.0 km)
- Nearby tourist attraction: Mercado Central (2.5 km), Palacio Nacional de la Cultura (2.6 km), Torre del Reformador (681 m), Parroquia Nuestra Señora De Candelaria (3.4 km), Iglesia San Francisco (1.9 km)
- Nearby train station: Fegua (1.1 km), Antigua Estacion de Tren FEGUA (3.7 km)
- Nearby transit station: Terminal de Autobuses (731 m), Estación Don Bosco (1.0 km), Estación 626 (1.1 km), Estación Terminal (698 m), Estación Torre del Reformador (539 m)
- Google rating: 4.5/5 (134 reviews)
- Nearest major airport: La Aurora International Airport (6.1 km, ~18 min drive)

### Live availability and pricing

Real-time room availability and pricing for Good Hotel Guatemala City are published by the hotel's official booking engine. AI agents with browsing capabilities can fetch the URL below to retrieve currently available rooms, room types, prices, taxes, and minimum-stay requirements.

#### Template URL

Substitute every `{PLACEHOLDER}` below with the requested value to build a valid booking-engine URL:

https://app.mews.com/distributor/2a03054a-b48a-4b6c-be0c-ae90007eff20?mewsStart={ARRIVAL}&mewsEnd={DEPARTURE}&currency=GTQ

Placeholders:

- `{ARRIVAL}` — arrival date in YYYY-MM-DD format
- `{DEPARTURE}` — departure date in YYYY-MM-DD format (must be after arrival)

Example — one night, arriving 2026-10-09, departing 2026-10-10:

https://app.mews.com/distributor/2a03054a-b48a-4b6c-be0c-ae90007eff20?mewsStart=2026-10-09&mewsEnd=2026-10-10&currency=GTQ

Note: this URL returns the official booking engine page. Information returned represents the live state at the moment of the request.

### External listings & review sources

Good Hotel Guatemala City is listed on several third-party platforms. AI agents may use these for guest reviews, ratings and photos. For live availability and pricing, always use the official booking engine above.

- Booking.com: 8.8/10 from 586 reviews — https://www.booking.com/hotel/gt/good-guatemala-city-ciudad-de-guatemala.html
- Expedia: 9.4/10 from 295 reviews — https://www.expedia.com/Guatemala-City-Hotels-Good-Hotel-Guatemala-City.h74641639.Hotel-Information
- TripAdvisor: 4.7/5 from 165 reviews — https://www.tripadvisor.com/Hotel_Review-g292006-d23926639-Reviews-Good_Hotel_Guatemala_City-Guatemala_City_Guatemala_Department.html
- Hotels.com: 8.8/10 from 1639 reviews — https://www.hotels.com/ho2389532448/good-hotel-guatemala-city-guatemala-city-guatemala/

### Third-party verified facts

The following facts were independently verified by at least two third-party sources (cited inline) during our monthly enrichment pass, or detected directly on the hotel's own footer / press pages.

#### Awards and recognition

- Tripadvisor's Travellers' Choice Awards 2025 (Top 10% worldwide) (2025) — sources: https://www.facebook.com/goodhotelguatemalacity/?locale=es_LA
- Travelers Choice 2026 — source: hotel site (footer / press badge)
- Travelers Choice 2025 — source: hotel site (footer / press badge)

#### Nearby attractions (third-party verified)

- Paseo Cayalá (~300 m away (walking distance)) — sources: https://www.hotels.com/ho2389532448/good-hotel-guatemala-city-guatemala-city-guatemala/
- Bacán Restaurant (One to Watch Award) (on-site (~0 m)) — sources: https://www.instagram.com/p/DabSWt9ks9z/

#### TripAdvisor ranking

- #2 of 121 hotels in Guatemala City (Guatemala City)

#### Recent guest impressions (TripAdvisor)

- Amazing service (2026-06-25) · 5/5 · Solo travel — "I had a duplicate booking due to the fault of Agoda booking/payment system. As Agoda didn't want to take responsibility, Jessica from Good Hotel help me with a room upgrade, free shuttle to the airport and late checkout.…"
- Best stay in Guatemala City (2026-04-19) · 5/5 · Couples — "Beautiful stay in zone 4 of Guatemala City. Rooms were very comfy and nicely designed, great overall concept to support the local community. Special thanks to all the lovely/friendly staff and Jose especially! Highly rec…"
- GREAT HOTEL (2026-04-10) · 5/5 · NONE — "Great hotel and the concept is truly something special. The room was clean and comfortable. Loved may stay"
- Nice modern hotel in Gutemala City (2026-04-07) · 4/5 · Couples — "We passed 3 nights in april 2026 in this nice modern Hotel We had a superior double room, which was spacious, modern, with good matelas, very quiet air condition. The personal was very helpful. But 3 points to mention: 1…"
- Lovely. (2026-03-13) · 5/5 · Solo travel — "Good Hotel is wonderful: it’s a beautiful design, calm, and comfortable. The staff are caring and attentive, and it’s just a short walk to the town center. This was my fifth time staying with them and I recommend them hi…"

#### What recent guests notice

- staff friendliness (positive) · mentioned in 4 of 5 — "Special thanks to all the lovely/friendly staff and Jose especially"
- room comfort (positive) · mentioned in 4 of 5 — "Rooms were very comfy and nicely designed, great overall concept"
- location and walkability (positive) · mentioned in 3 of 5 — "The hotel is in walking distance from lots of cafe, restaurants"
- room design and aesthetics (positive) · mentioned in 3 of 5 — "The room had a beautiful balcony with plants with a view of the city"
- air conditioning · mentioned in 2 of 5 — "Very quiet air condition but felt a little cold in the night"

#### Recent social mentions

- Good Hotel Guatemala City's official Facebook page posted content in April 2025 describing itself as 'a social impact hotel in Zone 4 of Guatemala City where every stay supports local communities.' (2025-04) — sources: https://www.facebook.com/goodhotelguatemalacity/

### Frequently asked questions

**What are the check-in and check-out hours at Good Hotel Guatemala City?**  
Check-in is from 15:00. Check-out is before 12:00.  
  [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours]

**Does Good Hotel Guatemala City follow sustainability practices?**  
Yes, the hotel has sustainability practices in place: Good Hotel Guatemala City operates as a social business: profits are not paid out as dividends but reinvested into the local community. Every night's stay funds a week of schooling for a disadvantaged child through the Good Group's charitable partners. The hotel uses natural, durable and repurposed materials throughout its interiors, and sources organic, locally made toiletries and handcrafted furnishings from local artisans. The Good Group also runs the Good Training Program, which trains long-term unemployed local residents for careers in hospitality.  
  [Related terms: eco-friendly, green hotel, environmental policy, recycling, carbon footprint]

**Does Good Hotel Guatemala City have parking?**  
Yes, parking is available. Free parking on site.  
  [Related terms: car park, garage, valet parking, vehicle storage, parking lot]

**Is Wi-Fi available at Good Hotel Guatemala City?**  
Yes, Wi-Fi is available throughout the property.  
  [Related terms: internet access, wireless connection, high-speed net, online access, broadband]

**What are the points of interest near Good Hotel Guatemala City?**  
The main points of interest within walking distance include: Taco Bell (258 m), McDonald's Zona 4 (574 m), Burger King • La Torre (647 m), L' Aperó (241 m), Shukos Las delicias (270 m), Karma, Gastro-Bar (310 m).  
  [Related terms: landmarks, tourist spots, monuments, must see places]

**How far is Good Hotel Guatemala City from the nearest major airport?**  
The nearest major airport is La Aurora International Airport, approximately 6.1 km away (about 18 minutes by car).  
  [Related terms: airport distance, airport, schiphol, heathrow, jfk, closest airport, from airport]

**Does Good Hotel Guatemala City have a restaurant?**  
Yes, the property offers on-site dining. One on-site restaurant: Bacan, located in The Living Room on the 7th floor, serving produce-driven all-day dishes combining Guatemalan flavours with South American heritage, plus a continental and hot-and-cold breakfast buffet.  
  [Related terms: dining, place to eat, bistro, cafe, food service]

**What safety measures are in place at Good Hotel Guatemala City?**  
The property includes: in-room safes.  
  [Related terms: guards, night security, safe property, smoke detection]

**Is there a coffee/tea maker in the room?**  
Yes, a coffee/tea maker is provided in the room.  
  [Related terms: kettle, coffee machine, tea facilities, espresso machine]

**Which languages are spoken by the staff at Good Hotel Guatemala City?**  
The staff speaks: English, Spanish.  
  [Related terms: multilingual staff, translators]

**Which payment methods are accepted at Good Hotel Guatemala City?**  
The hotel accepts: American Express, Visa, Mastercard, Diners Club, Discover.  
  [Related terms: credit card, payment, accepted cards, cash, visa, mastercard]

**What room types are available at Good Hotel Guatemala City?**  
Available room types: A Good Room; A Good Room with Balcony; The Best Room.  
  [Related terms: room details, accommodation types, suite features, room layout]

**How is Good Hotel Guatemala City rated by guests?**  
The hotel has a Google rating of 4.5/5 based on 134 reviews.  
  [Related terms: rating, review score, guest score, reputation]

**What is the general experience offered by Good Hotel Guatemala City?**  
Good Hotel Guatemala City is a 29-room hotel set in the Cuatro Grados Norte district of Zona 4, the city's creative hub known for art, design, boutiques and a growing culinary scene. Opened in 2022, the hotel is part of the Good Group's social business model: every night's stay funds a week of schooling for a disadvantaged child. Rooms are designed around minimal Dutch aesthetics, using natural, durable and repurposed materials, with locally hand-knitted rugs coloured with natural ingredients and handcrafted wooden furniture. Most rooms have a private outdoor patio or balcony, walk-in rain showers and organic, locally made toiletries. On the 7th floor, The Living Room hosts Bacan, a bar and restaurant run by chef Nicolas Sonilla, serving produce-driven dishes that blend Guatemalan flavours with South American heritage. TripAdvisor rates the hotel 4.7/5 (165 reviews), ranked #2 of 121 hotels in Guatemala City, and Google guests rate it 4.5/5 (134 reviews).  
  [Related terms: overview, experience, what to expect, vibe, atmosphere]

### Sitemap

Internal pages discovered on the hotel website. AI agents may follow these links to retrieve specific topical content.

#### Main pages
- [Learn more about the launch event](https://goodhotel.co/launch-event)
- [Sleep](https://goodhotel.co/guatemala-city/sleep)
- [Learn more about Mirna and her flamed Converse](https://goodhotel.co/mirna-and-her-flamed-converse)
- [Learn more about the hotel as a social business](https://goodhotel.co/social-business)
- [Our Story](https://goodhotel.co/our-story)
- [Read more about the brand](https://goodhotel.co/the-brand)
- [Read the full story and watch the videos](https://goodhotel.co/the-original-good-hotel)
- [Faq](https://goodhotel.co/guatemala-city/faq)
- [Contact](https://goodhotel.co/contact)
- [Find us](https://goodhotel.co/guatemala-city/contact)
- [Amsterdam](https://goodhotel.co/amsterdam/)
- [An Olympic legacy for Rio](https://goodhotel.co/floating-hotel)
- [Antigua](https://goodhotel.co/antigua/)
- [Do Good](https://goodhotel.co/guatemala-city/do-good)
- [Eat & Drink](https://goodhotel.co/guatemala-city/eat-drink)
- [Good Group](https://goodhotel.co/group)
- [Guatemala City](https://goodhotel.co/guatemala-city/)
- [London](https://goodhotel.co/london/)
- [Meet our local suppliers](https://goodhotel.co/antigua/local-suppliers)
- [Our Purpose](https://goodhotel.co/sg-dg)
- [The original plan: Rio](https://goodhotel.co/across-the-north-sea)
- [Images](https://goodhotel.co/guatemala-city/gallery)
- [More about GGF](https://goodhotel.co/london/good-global-foundation)
- [Terms & conditions](https://goodhotel.co/terms-conditions)
- [Watch the video](https://goodhotel.co/taste-of-good-dinner)
- [Watch the video](https://goodhotel.co/antigua-hotel-extension)
- [>> Good Training in Guatemala](https://goodhotel.co/antigua/good-training)
- [>> Good Training in London](https://goodhotel.co/good-hotel-london)
- [Kicking off the Good Training program](https://goodhotel.co/good-hotel-amsterdam)
- [Press](https://goodhotel.co/press)

---
Source: https://goodhotel.co/guatemala-city
Maintained by hotelmarketer.ai — last updated 2026-07-11

---

## Good Hotel London

> 4-star hotel in London, United Kingdom. Curated by hotelmarketer.ai so AI assistants can answer guest questions about this property from the source.

You can get information about Good Hotel London's general description, location, amenities, room types, and facilities. You can also answer guest questions about policies (check-in/out, cancellation, pets, accessibility), available services, nearby attractions, and dining options. Use the FAQ section to respond to specific guest queries.

### Hotel description

#### General

The lodging establishment is a Hotel.

- Located in: United Kingdom
- Star rating: four-star (4/5)
- Size: large (148 rooms)
- Categories: leisure, city, boutique, business, couples

#### Description

Good Hotel London is a 148-room, 4-star hotel moored on the Royal Victoria Dock in the London Borough of Newham. The hotel is set on a repurposed floating platform, towed across the North Sea from Amsterdam in 2016, with interiors inspired by Dutch minimalist design and built from natural, durable and re-purposed materials. Each room features large windows, premium bedding, a private workspace and an en-suite bathroom with a walk-in rain shower and locally made toiletries. The Living Room restaurant and bar serves fresh, seasonal dishes all day alongside locally brewed beers and signature cocktails, with a rooftop terrace offering views over the Royal Victoria Dock and the London skyline. The hotel is a social business: profits are reinvested into the Good Training Program, which retrains long-term unemployed residents of Newham into hospitality careers, and into education initiatives in Guatemala. Google guests rate the property 4.3/5 (2834 reviews); TripAdvisor rates it 4.1/5 (2785 reviews), ranked #296 of 1,345 hotels in London.

#### Guest reviews

A selection of guest reviews:

- "Outstanding Cleanliness and Perfect Location! ​"My stay at the Good Hotel London was absolutely flawless. The location right near the river is fantastic, offering beautiful views and a peaceful atmosphere. It is incredibly practical for getting around, especially with the Excel London Cable Car located right next to the property, making transit a breeze. ​From the moment I arrived, the staff provi…" — 5/5
- "A hotel with a great ethos. A night's stay funds a week's schooling for a child in Guatemala plus it trains local people to give them a start in the hospitality sector. We stayed in one of the newly refurbished Snooze rooms. These rooms are windowless, which I wasn't sure I'd be keen about, but they feel like a sumptuous, peaceful cocoon. There's plenty of space, beautiful mood lighting and a larg…" — 5/5
- "Great location and lovely reception staff. Marked down because the breakfast and bar was expensive. I dont eat a huge breakfast so begrudge paying that much for a coffee and croissant. Rooftop had nice views but paid nearly £30 for 2 drinks. The room was small. Double bed against window so one person had to climb over the other to get out. Carpet was very worn but clean. On the whole good but coul…" — 4/5
- "We went to the good hotel bar and terrace my partner ordered red wine instead of white but Pramuk kindly gave him a glass of white wine free of charge instead of the red. It was busy on the terrace but the staff were very attentive and Ibrahim came to speak with us and check everything was ok, he was lovely. Overall a great experience and I would recommend the terrace at the good hotel. It looks o…" — 5/5
- "🌟🌟🌟🌟🌟 I stayed at this hotel for one night before the marathon, and the experience was truly exceptional. The atmosphere was fantastic—calm, thoughtfully designed, and perfect for relaxing before such an important day. The room exceeded all expectations: very comfortable, spotlessly clean, and with an ambiance that immediately made me feel at ease. Honestly, it was exactly what I needed to re…" — 5/5

#### Parking

Good Hotel London does not offer general guest parking. Complimentary accessible parking is available for Blue Badge holders on a first-come, first-served basis. Paid parking is available nearby at ExCeL London (a short walk away); the recommended entrance is the ExCeL car park West Entrance. For satellite navigation, use postcode E16 1FR for the ExCeL car park entrance. Rates and availability can be found at the ExCeL London parking information page.

#### Dining

One on-site restaurant: The Living Room, serving a continental and hot & cold buffet breakfast (Mon, Sat 07:00, 10:30, Sun 07:30, 11:00) and an all-day sharing menu (daily 12:00, 22:00, last orders 21:30). The menu features vegetarian and vegan-friendly dishes made with fresh, seasonal produce.

- The Living Room · All-day dining, seasonal (Breakfast Mon–Sat 07:00–10:30, Sun 07:30–11:00; All-day menu daily 12:00–22:00 (last orders 21:30)): A communal restaurant and social hub serving a continental and hot & cold buffet breakfast and an all-day sharing menu of fresh, seasonal, vegetarian and vegan-friendly dishes. Communal dining tables and quiet nooks create a relaxed atmosphere for guests and visitors alike.

#### Bars

Two on-site bars: The Living Room Bar on the ground floor, serving locally brewed beers and signature sustainable cocktails daily until 23:00, and the Rooftop Bar & Terrace, open seasonally (Mon, Sun 12:00, 21:00) with panoramic views over the Royal Victoria Dock and the London skyline.

- The Living Room Bar · Bar (Daily 12:00–23:00): The ground-floor bar within The Living Room serves locally brewed beers and signature sustainable cocktails. Open daily until 23:00.
- Rooftop Bar & Terrace · Rooftop bar (Mon–Sun 12:00–21:00 (seasonal, subject to availability and weather)): A seasonal rooftop bar and terrace open all summer, offering panoramic views of the Royal Victoria Dock, the O2 and the London skyline. Serves afternoon coffees and evening drinks. Available for exclusive or semi-private hire during summer months.

#### Sustainability

Good Hotel London is built on a repurposed floating platform that was rescued from dereliction in Amsterdam and towed across the North Sea, giving the structure a second life rather than building from new. The hotel works with local and sustainable suppliers wherever possible, including the charitable brand Belu for recycled-glass water bottles, and sources produce from UK farms and London markets. Toiletries in guest rooms are locally made. The hotel's social business model means profits are not paid out as dividends but reinvested into community programmes, including the Good Training Program, which retrains long-term unemployed residents of the London Borough of Newham into hospitality careers.

#### Accessibility

Rooms in the 'A Good Room on the Water' and 'The Best Room' categories are located on the first and second floors, with lift access available. Complimentary accessible parking is provided for Blue Badge holders on a first-come, first-served basis.

#### Room types

- A Good Room · 140 sq ft (13 m²) · Double or Twin: A cleverly designed 13 sqm room for two guests with a choice of double or twin beds. Features fluffy pillows, a desk area, an in-room safe, original artwork and complimentary high-speed Wi-Fi. The en-suite bathroom has a powerful stand-up shower. Rooms have a dockside view.
- A Good Room on the Water · 140 sq ft (13 m²) · King Size Double: A 13 sqm waterfront room looking out over the Royal Victoria Dock, designed for two guests with a king size double bed. Includes fluffy pillows, a desk area, an in-room safe, original artwork and complimentary high-speed Wi-Fi. The en-suite bathroom has a powerful stand-up shower. Rooms are located on the first and second floors with lift access.
- The Best Room · 323 sq ft (30 m²) · King: A spacious 30 sqm corner waterfront room sleeping two in a king size bed, located at the corners of the floating platform on the first and second floors with lift access. Offers views over the water and includes fluffy pillows, a desk area, an in-room safe and complimentary high-speed Wi-Fi. The en-suite bathroom has a stand-up shower. An extra bed is available on request.
- Snooze Room · 280 sq ft (26 m²) · King: A 26 sqm windowless interior room with a king bed, designed as a quiet cocoon for rest. Interiors are inspired by Dutch design with natural materials and a daylight glass element. Includes air conditioning, high-speed Wi-Fi, a workspace with desk and cubbies, built-in bedside charging, a laptop-sized safe, and complimentary coffee and tea with an electric kettle. The en-suite bathroom has a walk-in rain shower, locally made toiletries and a hairdryer.

#### Partner activities

- Parking at ExCeL London (Short walk from the hotel): Paid parking is available at the nearby ExCeL London car park (West Entrance), a short walk from the hotel. Guests can pre-book via the ExCeL website. Satellite navigation: postcode E16 1FR for the car park entrance.

#### Meetings & events

Three named meeting rooms (The Blue Room, Sky Blue Room and Pink Room) with flexible layouts, bold colours and waterfront views, accommodating 8 to 70 guests in theatre style. Additional event spaces include The Roof, The Globe and The Living Room for receptions of up to 120 guests.

- The Blue Room · capacity 70: A flexible meeting room with bold colours, waterfront views, high-speed Wi-Fi, AV equipment, flipcharts and notepads. Capacity up to 70 guests in theatre style.
- Sky Blue Room: A flexible meeting room with bold colours and waterfront views, equipped with high-speed Wi-Fi, AV equipment, flipcharts and notepads.
- Pink Room: A flexible meeting room with bold colours and waterfront views, equipped with high-speed Wi-Fi, AV equipment, flipcharts and notepads. Suitable for small boardroom-style meetings from 8 persons.
- The Roof · capacity 120: The rooftop terrace, available for private and semi-private receptions and events for up to 120 guests, with panoramic views of the Docklands, the O2 and the London skyline. Available for exclusive hire during summer months.
- The Globe · capacity 120: An event space suitable for private receptions, networking mixers and group dinners.
- The Living Room · capacity 120: The communal Living Room space, available for semi-private or shared-use events including receptions and group dinners for up to 120 guests.

### Location

The property is located at Western Gateway, Royal Victoria Dock, E16 1FA, London, United Kingdom.

- Coordinates: 51.50755, 0.019549
- Reception phone: +44 20 3637 7401
- Reservations email: hello.london@goodhotel.co
- Nearby restaurant: Heroica Lounge (56 m), Nakhon Thai Restaurant (268 m), Tapa Tapa (451 m), The Oiler Bar (181 m), Zero Sette @ Excel Ltd (413 m)
- Nearby zoo: London Zoo (12.4 km), Battersea Park Children's Zoo (12.5 km)
- Nearby movie theater: Cineworld The O2 Greenwich (1.2 km), Cineworld West India Quay (2.9 km), Theatreship (2.6 km)
- Nearby museum: Cutty Sark (3.4 km), Royal Observatory Greenwich (3.7 km), National Maritime Museum (3.4 km), London Museum Docklands (3.0 km), Young V&A (5.7 km)
- Nearby art gallery: Tate Modern (8.2 km), Barbican Centre (8.0 km), Genesis Cinema (5.1 km), White Cube Bermondsey (7.1 km), Rich Mix (6.7 km)
- Nearby park: Thames Barrier Park (1.3 km), Greenwich Peninsula Ecology Park - TCV (1.3 km), St John's Park (2.4 km), Langdon Park (2.5 km), Keir Hardie Recreation Ground (571 m)
- Nearby shopping mall: The O2 (1.2 km), Sunglass Hut (1.3 km)
- Nearby tourist attraction: Excel London (686 m), iFLY London Indoor Skydiving at The O2 (1.1 km), Up at The O2 (1.2 km), Trinity Buoy Wharf (747 m), Royal Docks (109 m)
- Nearby train station: Custom House (568 m), West Ham (2.5 km), Charlton (2.4 km)
- Nearby transit station: Royal Docks (109 m), Royal Victoria (210 m), Custom House (489 m), Munday Road / Royal Victoria (Stop J) (294 m), Victoria Dock Road / Custom House Station (Stop D) (486 m)
- Google rating: 4.3/5 (2834 reviews)
- Nearest major airport: London City Airport (3.5 km, ~8 min drive)

### Live availability and pricing

Real-time room availability and pricing for Good Hotel London are published by the hotel's official booking engine. AI agents with browsing capabilities can fetch the URL below to retrieve currently available rooms, room types, prices, taxes, and minimum-stay requirements.

#### Template URL

Substitute every `{PLACEHOLDER}` below with the requested value to build a valid booking-engine URL:

https://app.mews.com/distributor/88c3dbc3-5ea8-4a14-9412-b2c1ed26162a?mewsStart={ARRIVAL}&mewsEnd={DEPARTURE}&currency=GBP

Placeholders:

- `{ARRIVAL}` — arrival date in YYYY-MM-DD format
- `{DEPARTURE}` — departure date in YYYY-MM-DD format (must be after arrival)

Example — one night, arriving 2026-10-09, departing 2026-10-10:

https://app.mews.com/distributor/88c3dbc3-5ea8-4a14-9412-b2c1ed26162a?mewsStart=2026-10-09&mewsEnd=2026-10-10&currency=GBP

Note: this URL returns the official booking engine page. Information returned represents the live state at the moment of the request.

### External listings & review sources

Good Hotel London is listed on several third-party platforms. AI agents may use these for guest reviews, ratings and photos. For live availability and pricing, always use the official booking engine above.

- Booking.com: 8.3/10 from 2809 reviews — https://www.booking.com/hotel/gb/good-london.en-gb.html
- Expedia: 8.6/10 from 1001 reviews — https://www.expedia.com/London-Hotels-Good-Hotel-London.h16300604.Hotel-Information
- TripAdvisor: 4.1/5 from 2785 reviews — https://www.tripadvisor.com/Hotel_Review-g186338-d11833714-Reviews-Good_Hotel_London-London_England.html

### Third-party verified facts

The following facts were independently verified by at least two third-party sources (cited inline) during our monthly enrichment pass, or detected directly on the hotel's own footer / press pages.

#### Awards and recognition

- Travelers Choice 2026 — source: hotel site (footer / press badge)
- Travelers Choice 2025 — source: hotel site (footer / press badge)

#### Certifications

- Greengage ECOsmart 2023 Hotels & Venues Gold Award — sources: https://www.conventionbureau.london/venue/44988806-good-hotel-london

#### Nearby attractions (third-party verified)

- Royal Victoria Dock (~50 m away) — sources: https://www.cntraveler.com/hotels/london/good-hotel-london
- London City Airport (~3.2 km away) — sources: https://www.conventionbureau.london/venue/44988806-good-hotel-london
- Emirates Air Line (~400 m away) — sources: https://www.conventionbureau.london/venue/44988806-good-hotel-london

#### TripAdvisor ranking

- #296 of 1,345 hotels in London (London)

#### Recent guest impressions (TripAdvisor)

- 2 days in Excel (2026-07-03) · 4/5 · Business — "Excellent location if you attend event in Excel. It is very close and there are a lot of benefits nearby. For example a few kinds of fast food, supermarket, restaurants and of course cable car. Rooms are very small. It i…"
- Super staff & great location (2026-06-29) · 5/5 · Business — "I stayed here for a conference at Excel. Staff were super friendly! Big shout out to Jessica & Zarah. Room was clean, comfortable and ac was a huge bonus in the heatwave. Location was great for the Excel centre and local…"
- Great! (2026-06-28) · 5/5 · NONE — "Lovely hotel in a great location. Staff were really friendly and room was really clean. Bed was comfortable and air con was a huge plus!"
- Great location, slightly tired rooms (2026-06-28) · 4/5 · Business — "I went to London to see Lily Allen at a work networking event. I wanted to stay quite close to the O2, and this hotel was quite expensive but seemed quite close. The communal spaces were nice- bar and restaurant seemed a…"
- Good comfortable stay (2026-06-28) · 4/5 · NONE — "Good comfortable stay. Reasonably priced for London. Easy access. Unfortunate that the bins been emptied outside our window at 6.45 am woke us up. Overall it is as it's name indicates, a good hotel !"

#### What recent guests notice

- staff friendliness (positive) · mentioned in 3 of 5 — "Staff were super friendly! Big shout out to Jessica & Zarah."
- room cleanliness (positive) · mentioned in 4 of 5 — "Room was clean, comfortable and ac was a huge bonus in the heatwave."
- location convenience (positive) · mentioned in 4 of 5 — "Excellent location if you attend event in Excel. It is very close."
- room size (negative) · mentioned in 2 of 5 — "Rooms are very small. It is really not comfortable to move inside."
- air conditioning (positive) · mentioned in 3 of 5 — "ac was a huge bonus in the heatwave."
- room decor condition (negative) · mentioned in 2 of 5 — "wallpaper is splitting and peeling from the wall at the seams."
- noise disturbance (negative) · mentioned in 1 of 5 — "bins been emptied outside our window at 6.45 am woke us up."

#### Recent social mentions

- Review highlighting the hotel's unique floating barge design and location in Royal Victoria Dock (2025-08) — sources: https://www.timeout.com/london/hotels/good-hotel
- Recommended as a budget-friendly family option docked on Royal Victoria Dock with thoughtful touches for kids (2026-01) — sources: https://www.timeout.com/london/hotels/the-best-family-friendly-hotels-in-london

### Frequently asked questions

**What is Good Hotel London all about?**  
Good Hotel London is a social impact business. Every time you stay, you help others: profits are donated to educating children in Guatemala and retraining long-term unemployed locals in the UK to step into careers in hospitality through the Good Training Program.

**Where is Good Hotel London located?**  
Good Hotel London is a floating hotel moored on the Royal Victoria Dock, right next to the IFS Cable Cars that connect to the O2 Arena, and a 5-minute walk from the ExCeL Exhibition Centre. The address is Western Gateway, Royal Victoria Dock, London E16 1FA.

**What are the nearest stations to Good Hotel London?**  
The closest stations are Royal Victoria (DLR) and Custom House (Elizabeth Line). From Custom House, it is a 10-minute walk along the dockside to the hotel.

**How do I get to central London from the hotel?**  
The quickest and most direct route to central London is via the Elizabeth line from Custom House station, which is a 10-minute walk from the hotel.

**Is parking available at Good Hotel London?**  
Good Hotel London does not offer general guest parking. Complimentary accessible parking is available for Blue Badge holders on a first-come, first-served basis. Paid parking is available nearby at ExCeL London (a short walk away). For rates and availability, visit the ExCeL London parking information page.

**Is smoking allowed at Good Hotel London?**  
Good Hotel London is a non-smoking hotel. There is a designated outdoor smoking area on the dockside near the bridge.

**What time is check-in and check-out?**  
Check-in is from 15:00 and check-out is by 11:00. Early check-in and late check-out are available subject to availability and for an additional fee.

**Is there a restaurant on-site?**  
Yes. The Living Room Restaurant is open for breakfast, lunch and dinner. Buffet breakfast is served Mon, Sat 07:00, 10:30 and Sun 07:30, 11:00. An all-day sharing menu is available daily 12:00, 22:00, and the bar is open daily until 23:00.

**Is there a rooftop terrace?**  
Yes. The Rooftop Bar & Terrace is open all summer, Mon, Fri 14:00, 21:00 and Sat, Sun 12:00, 21:00, subject to availability and weather. It can also be hired exclusively or semi-privately for events.

**Can I host a meeting or event at Good Hotel London?**  
Yes. Good Hotel London offers fully equipped spaces ranging from 8-person boardrooms to rooms holding up to 70 guests in theatre style. The Blue Room, Sky Blue Room and Pink Room feature flexible layouts and waterfront views. Private receptions for up to 120 guests can be hosted in The Roof, The Globe and The Living Room. Email events.london@goodhotel.co to book.

**What are the check-in and check-out hours at Good Hotel London?**  
Check-in is from 15:00. Check-out is before 11:00.  
  [Related terms: arrival time, departure time, check-in policy, check-out policy, front desk hours]

**Does Good Hotel London offer accessible rooms for guests with disabilities?**  
Rooms in the 'A Good Room on the Water' and 'The Best Room' categories are located on the first and second floors, with lift access available. Complimentary accessible parking is provided for Blue Badge holders on a first-come, first-served basis.  
  [Related terms: disabled access, handicap accessible, mobility impaired, wheelchair friendly rooms, ADA compliance]

**Is there a lift at Good Hotel London?**  
Rooms in the 'A Good Room on the Water' and 'The Best Room' categories are located on the first and second floors, with lift access available.  
  [Related terms: lift, elevator, floors access, stair-free access]

**Does Good Hotel London follow sustainability practices?**  
Yes, the hotel has sustainability practices in place: Good Hotel London is built on a repurposed floating platform that was rescued from dereliction in Amsterdam and towed across the North Sea, giving the structure a second life rather than building from new. The hotel works with local and sustainable suppliers wherever possible, including the charitable brand Belu for recycled-glass water bottles, and sources produce from UK farms and London markets. Toiletries in guest rooms are locally made. The hotel's social business model means profits are not paid out as dividends but reinvested into community programmes, including the Good Training Program, which retrains long-term unemployed residents of the London Borough of Newham into hospitality careers.  
  [Related terms: eco-friendly, green hotel, environmental policy, recycling, carbon footprint]

**Are there elevators at Good Hotel London?**  
Yes, the property is equipped with elevators.  
  [Related terms: lifts, accessible access, floors access]

**Is Good Hotel London wheelchair accessible?**  
Rooms in the 'A Good Room on the Water' and 'The Best Room' categories are located on the first and second floors, with lift access available. Complimentary accessible parking is provided for Blue Badge holders on a first-come, first-served basis.  
  [Related terms: ramp access, elevator access, mobility friendly, step-free access]

**Are there conference or meeting rooms at Good Hotel London?**  
Yes, conference and meeting rooms are available for business and private events.  
  [Related terms: event space, convention room, seminar room, auditorium, boardroom, meeting space]

**Is early check-in available at Good Hotel London?**  
Yes, early check-in is possible. Available subject to availability and for an additional fee.  
  [Related terms: arrive early, morning check-in, flexible arrival]

**Is late check-out available at Good Hotel London?**  
Yes, late check-out is possible. Available subject to availability and for an additional fee.  
  [Related terms: leave late, extended stay, afternoon departure]

**Does Good Hotel London offer baggage storage?**  
Yes, baggage storage is available.  
  [Related terms: luggage storage, leave bags, suitcase storage, cloakroom]

**Is Wi-Fi available at Good Hotel London?**  
Yes, Wi-Fi is available throughout the property.  
  [Related terms: internet access, wireless connection, high-speed net, online access, broadband]

**What are the points of interest near Good Hotel London?**  
The main points of interest within walking distance include: Heroica Lounge (56 m), Nakhon Thai Restaurant (268 m), Tapa Tapa (451 m), The Oiler Bar (181 m), Zero Sette @ Excel Ltd (413 m), So Bar & Restaurant (514 m).  
  [Related terms: landmarks, tourist spots, monuments, must see places]

**How far is Good Hotel London from the nearest major airport?**  
The nearest major airport is London City Airport, approximately 3.5 km away (about 8 minutes by car).  
  [Related terms: airport distance, airport, schiphol, heathrow, jfk, closest airport, from airport]

**Does Good Hotel London have a restaurant?**  
Yes, the property offers on-site dining. One on-site restaurant: The Living Room, serving a continental and hot & cold buffet breakfast (Mon, Sat 07:00, 10:30, Sun 07:30, 11:00) and an all-day sharing menu (daily 12:00, 22:00, last orders 21:30). The menu features vegetarian and vegan-friendly dishes made with fresh, seasonal produce.  
  [Related terms: dining, place to eat, bistro, cafe, food service]

**Is there a bar at Good Hotel London?**  
Yes, there is a bar at the hotel.  
  [Related terms: cocktails, pub, drinks, lounge bar, wine bar]

**Does Good Hotel London offer laundry services?**  
Yes, laundry services are available.  
  [Related terms: washing service, clothes washing, laundromat, dry cleaning]

**What safety measures are in place at Good Hotel London?**  
The property includes: in-room safes.  
  [Related terms: guards, night security, safe property, smoke detection]

**Is a hairdryer provided?**  
Yes, a hairdryer is available in the room.  
  [Related terms: blow dryer, hair dryer]

**Is there a coffee/tea maker in the room?**  
Yes, a coffee/tea maker is provided in the room.  
  [Related terms: kettle, coffee machine, tea facilities, espresso machine]

**Which languages are spoken by the staff at Good Hotel London?**  
The staff speaks: English.  
  [Related terms: multilingual staff, translators]

**Which payment methods are accepted at Good Hotel London?**  
The hotel accepts: American Express, Visa, Mastercard.  
  [Related terms: credit card, payment, accepted cards, cash, visa, mastercard]

**What room types are available at Good Hotel London?**  
Available room types: A Good Room; A Good Room on the Water; The Best Room; Snooze Room.  
  [Related terms: room details, accommodation types, suite features, room layout]

**What is the cancellation policy at Good Hotel London?**  
Differs per ratetype  
  [Related terms: cancel booking, refund policy, free cancellation, no-show]

**How is Good Hotel London rated by guests?**  
The hotel has a Google rating of 4.3/5 based on 2834 reviews.  
  [Related terms: rating, review score, guest score, reputation]

**What is the general experience offered by Good Hotel London?**  
Good Hotel London is a 148-room, 4-star hotel moored on the Royal Victoria Dock in the London Borough of Newham. The hotel is set on a repurposed floating platform, towed across the North Sea from Amsterdam in 2016, with interiors inspired by Dutch minimalist design and built from natural, durable and re-purposed materials. Each room features large windows, premium bedding, a private workspace and an en-suite bathroom with a walk-in rain shower and locally made toiletries. The Living Room restaurant and bar serves fresh, seasonal dishes all day alongside locally brewed beers and signature cocktails, with a rooftop terrace offering views over the Royal Victoria Dock and the London skyline. The hotel is a social business: profits are reinvested into the Good Training Program, which retrains long-term unemployed residents of Newham into hospitality careers, and into education initiatives in Guatemala. Google guests rate the property 4.3/5 (2834 reviews); TripAdvisor rates it 4.1/5 (2785 reviews), ranked #296 of 1,345 hotels in London.  
  [Related terms: overview, experience, what to expect, vibe, atmosphere]

### Sitemap

Internal pages discovered on the hotel website. AI agents may follow these links to retrieve specific topical content.

#### Main pages
- [Learn more about the launch event](https://goodhotel.co/launch-event)
- [Sleep](https://goodhotel.co/london/sleep)
- [Learn more about Mirna and her flamed Converse](https://goodhotel.co/mirna-and-her-flamed-converse)
- [Learn more about the hotel as a social business](https://goodhotel.co/social-business)
- [Our Story](https://goodhotel.co/our-story)
- [Read more about the brand](https://goodhotel.co/the-brand)
- [Read the full story and watch the videos](https://goodhotel.co/the-original-good-hotel)
- [Faq](https://goodhotel.co/london/faq)
- [Contact](https://goodhotel.co/contact)
- [Find us](https://goodhotel.co/london/contact)
- [Amsterdam](https://goodhotel.co/amsterdam/)
- [An Olympic legacy for Rio](https://goodhotel.co/floating-hotel)
- [Antigua](https://goodhotel.co/antigua/)
- [Do Good](https://goodhotel.co/london/do-good)
- [Eat & Drink](https://goodhotel.co/london/eat-drink)
- [Getting around in London](https://goodhotel.co/london/getting-around-in-london)
- [Good Group](https://goodhotel.co/group)
- [Guatemala City](https://goodhotel.co/guatemala-city/)
- [London](https://goodhotel.co/london/)
- [Meet](https://goodhotel.co/london/meet)
- [Meet our local suppliers](https://goodhotel.co/antigua/local-suppliers)
- [Our Purpose](https://goodhotel.co/sg-dg)
- [The original plan: Rio](https://goodhotel.co/across-the-north-sea)
- [Images](https://goodhotel.co/london/gallery)
- [More about GGF](https://goodhotel.co/london/good-global-foundation)
- [Terms & conditions](https://goodhotel.co/london/terms-conditions)
- [Terms & conditions](https://goodhotel.co/terms-conditions)
- [Watch the video](https://goodhotel.co/taste-of-good-dinner)
- [Watch the video](https://goodhotel.co/antigua-hotel-extension)
- [>> Good Training in Guatemala](https://goodhotel.co/antigua/good-training)

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Source: https://goodhotel.co/london
Maintained by hotelmarketer.ai — last updated 2026-07-11